Managed WordPress Hosting FAQ’s

Our Servers And Our Services

[toggle title=”I just signed up – how do I get setup? “]We are a fully managed server – which means to get started all you need to do is tell us what domain names you would like to host and what email addresses you would like set up. Then point your domain to our server and we will take it from there. If you would like our team to develop your website – fill out the form on this page to the best of your extent to get that process started.

Once your website and email is set up we will email you with instructions to access it.[/toggle]

[toggle title=”What should I point my Nameservers to? “]

We will contact you after we provision our server with nameserver information and signing up.

[toggle title=”What Do You Mean By Uncapped Bandwidth “]Simply put – There are no limits on the amount of traffic your site or app can receive. All we ask is that you be nice and comply with our unlimited policy.[/toggle]

[toggle title=”What kind of SSL certificates do you provide? “]We provide DV SSL certificates through either Lets Encyrpt or CloudFlare – if you need a different type of SSL certificate, contact us and we can let you know about our other available options.[/toggle]

[toggle title=”Who is your CDN Provider? “]For CDN services we partner with CloudFlare – if you choose to utilize a different CDN provider we can help you with integration.[/toggle]

[toggle title=”Can you tell me more about your monthly update service? “]Of-coarse, If you purchase our business level plan we will provide monthly maintenance on your website(s) by keeping your plugins, theme files and core files updated. This offer only applies to Themes and Plugins that can be updated via the WordPress Repository and does not include any updating of Custom Development[/toggle]

Account Support

[toggle title=”How do I contact Support? “]
You can either utilize the contact form located in your client area (after you login) or if you don’t have access to the client area use the help button chat system located on the bottom right of all pages on this website or simply send an email to [email protected]

We strive to reply to all support requests as quickly as possible.[/toggle]

[toggle title=”How Does Your Money Back Guarantee Work? “]
If your unhappy with your service for any reason within the first 7 days of signing up we will gladly provide you with a full refund of your hosting services. To request a refund send an email to support.[/toggle]

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Managed WordPress Hosting

JMJ Marketing Services is now offering Managed WordPress Hosting on our US based servers.

We optimized our servers specifically for WordPress and we provide lighting fast page speeds, improved security, SSL, and more all managed and continually optimized by our team of expert WordPress developers.

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